• Integrations
  • Security
  • Pricing
  • For Accountants
Sign in
FacebookInstagramXLinkedInTelegram

PRODUCT

  • Recap
  • Pricing
  • Reviews
  • Release notes

FEATURES

  • Integrations
  • Pricing
  • Security and Privacy

INTEGRATIONS

  • Coinbase Taxes
  • Kraken Taxes
  • Binance Taxes
  • Ethereum Taxes
  • More Integrations

RESOURCES

  • Crypto tax calculator
  • Capital gains tax calculator
  • Help Center
  • Resources library
  • Blog
  • Find an accountant

COMPANY

  • About us
  • Careers
  • Contact us
Bitcoin Policy UK
Privacy policyTerms of serviceCookie PolicyDPA
©2026 Recap Technologies Limited. All rights reserved.
71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ
Telephone: 01174 630352
  1. BLOG
  2. Tolley's Best Tax Technology Product! Recognition for a Different Approach
  3. How many crypto clients do I really have and what do I need to be asking them now?

How many crypto clients do I really have and what do I need to be asking them now?

BLOGACCOUNTANT
4 min read
First published: Fri 22 May 2026
Narrative flat-vector illustration for a UK accountancy-firm article on how many crypto clients firms really have: an accountant reviews a checklist as a desk lamp's beam sweeps across a queue of ordinary-looking clients (besuited man, shopper, hi-vis tradesperson, backpacked student), revealing a hidden gold coin, a glowing teal wallet-app icon and a small bitcoin glyph only within the light, with a plain text-only HMRC envelope on the desk, on Recap's house teal-to-violet gradient with a faint pound-sterling glyph pattern.
Gareth Abraham
Written by
Gareth Abraham
Commercial Director, Recap.io

Many UK tax professionals we meet with still believe crypto is a niche issue. Ironically, when we look at the numbers, the data tell a different story.

The FCA estimated a couple of years ago that around 12% of UK adults have held cryptoassets.

https://www.fca.org.uk/news/press-releases/fca-finds-crypto-ownership-continues-rise-it-delivers-plans-regulate-crypto

More recently, the Treasury has suggested that a very large proportion of crypto holders, potentially up to 95%, may still not be fully disclosing their crypto activity for tax purposes, or disclosing at all. Consequentially HMRC is redoubling its efforts to close the tax gap.

https://www.bbc.co.uk/news/articles/ckgl2je65klo

These two data points are important. Together they fully explain today’s dangerous misconception that many accounting and tax professionals understandably hold.

The maths

Let’s say you have 1,000 self-assessment clients. Your current belief is that you have a handful of crypto clients.

1,000 x 12% = 120

But if only 5% are disclosing…

120 x 5% = 6

So we see that crypto can present a major blind spot for firms.

Considering the data above, it explains the widespread view that no one has crypto clients. Whilst many practices believe they have only “a handful” of crypto clients, the reality often aligns with the overused analogy. i.e., those crypto clients you know about today are merely the tip of the… ahem.

Another stumbling block stems from the fact that most clients with digital assets do not think of themselves as “crypto investors” if they don’t conform to the crypto-bro stereotype.

Your clients may simply have:

  • bought Bitcoin on Revolut
  • opened a Coinbase account years ago
  • received staking rewards
  • traded meme coins
  • used MetaMask occasionally
  • experimented with NFTs during the last cycle

To clients, such exposure can feel informal or insignificant. To HMRC, however, it can create:

  • Capital Gains Tax liabilities
  • income tax exposure
  • PAYE implications
  • disclosure obligations
  • detailed record-keeping requirements

Moreover, we find HMRC enquiries are becoming increasingly granular. In their letters, HMRC commonly ask, “When did your client’s cryptoasset activities begin?”

HMRC also request:

  • exchange histories
  • transaction exports
  • staking activity
  • airdrops and forks
  • software calculations
  • valuation methodology
  • pooling calculations
  • employment-related token information

Crypto tax calculations now need to be defensible. Plausible doesn’t cut it any more.

Once a firm has identified a crypto client, the most important question firms should ask now is, “When did your cryptoasset activities begin?”

This single question is extraordinarily powerful. Why? Because many clients:

  • forget older wallets
  • omit dormant exchange accounts
  • ignore historic bull-market activity
  • assume old transactions no longer matter
  • overlook years that may still affect pooling calculations today

A client who says “I only traded crypto this year” may actually have:

  • bought Bitcoin in 2020
  • moved assets through multiple exchanges
  • participated in staking
  • received airdrops
  • lost access to wallets
  • or triggered taxable events years earlier

Without establishing the true start date of crypto activity, firms risk working from incomplete transaction histories and inaccurate tax positions.

Other Questions Firms Should Now Be Asking

The following checklist, based heavily on real HMRC enquiry requests, can dramatically improve crypto visibility across your client base.

  1. Have you previously disclosed your crypto activity to HMRC?
  2. Have you bought, sold, exchanged or held cryptoassets during the tax year?
  3. Which exchanges, apps or wallets have you used?
  4. Can you provide complete transaction histories from all platforms used?
  5. Have you transferred crypto between wallets or platforms?
  6. Have you received crypto through staking, mining, lending or yield farming?
  7. Have you received any airdrops, forks or promotional token rewards?
  8. Have you received tokens through employment, consulting or self-employment?
  9. Have you used crypto to purchase goods, services or property?
  10. Have you lost access to wallets, suffered hacks, or received compensation linked to cryptoassets?
  11. Have you used crypto tax software previously?
    If so:
  • Which software?
  • Who prepared the calculations?
  • Who checked these against HMRC rules?
  • Were HMRC pooling rules applied accurately?
  • Did it address the Capital Gains Tax split year at the time for 2024/25?

Data Privacy / Security is paramount:

Firms that ask “How important is data privacy to you in your crypto affairs?” will demonstrate understanding and empathy.

In a world that sees acts of identity theft, hacks, extortion and wrench attacks, this final question is becoming increasingly important. We find most, if not all, crypto holders are highly sensitive about:

  • wallet visibility
  • exchange data sharing
  • offshore platform exposure
  • personal security risks

Firms that demonstrate:

  • secure handling processes
  • privacy-conscious tooling
  • controlled access to client data

will often achieve materially better disclosure and engagement, as well as bring a level of due comfort to their clients.

Final Thought

The biggest crypto risk facing many firms today is not technical capability. It is invisible exposure.

Because if 12% of the UK population has held crypto, there is a strong likelihood your client base already contains far more crypto activity than your firm currently sees. And like that old chestnut, the iceberg metaphor, the greatest risk is usually the part below the surface.

Contents
  • The maths
  • Crypto tax calculations now need to be defensible. Plausible doesn’t cut it any more.
  • Other Questions Firms Should Now Be Asking
  • Data Privacy / Security is paramount:
  • Final Thought

About the Author

Gareth Abraham
Gareth Abraham

Commercial Director, Recap.io

Gareth has worked at the intersection of accounting, tax and technology for over 20 years. In the UK, helping the UK accountancy profession to optimizing technology and the adjacencies of people and processes Gareth has worked with sole practitioners through…

View profile

More in this series

  • The future of Capital Gains Tax isn't just crypto. It's complexity.

Related Posts

Narrative flat-vector illustration for the UK 'Does X report to HMRC?' series: a crypto exchange kiosk with the real Revolut mark centred on its front sign hands documents and gold £ coins through a large outlined question-mark gate into an oversized kraft HMRC envelope on an in-tray, on Recap's house teal-to-violet gradient with a faint pound-sterling glyph pattern.
UK TaxRegulation

Does Revolut report to HMRC? (2025/26 UK guide)

Revolut's UK crypto services are provided by Revolut Ltd, a UK-incorporated firm on the FCA's cryptoasset register. Under the UK's Cryptoasset Reporting Framework, that makes it a UK reporting cryptoasset service provider: it must collect customer and transaction data and report it to HMRC annually. This guide explains what is reported, when HMRC receives it, and what to do if you have gains or income you have not declared.

Dan Howitt
Dan Howitt26 Jul 2026Updated 22 Sept 2026
Narrative flat-vector illustration for the UK 'Does X report to HMRC?' series: a Bitpanda Pro exchange kiosk with the real Bitpanda Pro mark centred in a blank white sign tile hands documents and gold £ coins through a large outlined question-mark gate into an oversized kraft HMRC envelope on an in-tray, on Recap's house teal-to-violet gradient with a faint pound-sterling glyph pattern.
UK TaxRegulation

Does Bitpanda Pro report to HMRC? (2025/26 UK guide)

Bitpanda Pro no longer exists under that name: it became One Trading, a separate Dutch exchange, in 2023, while Bitpanda serves UK customers through its own UK-incorporated firm. Who reports your data to HMRC depends on which company you actually used and when. Pre-2026 Bitpanda Pro trades are not swept into the new reporting framework, but any gains or income from them still had to be declared. This guide explains the entity split, where your records live, and how each company's reporting reaches HMRC from 2026.

Dan Howitt
Dan Howitt22 Jul 2026Updated 22 Sept 2026
Narrative flat-vector illustration for the UK 'Does X report to HMRC?' series: an eToro exchange kiosk with the real eToro <etoro> wordmark centred in a blank white sign slot hands documents and gold £ coins through a large outlined question-mark gate into an oversized kraft HMRC envelope on an in-tray, on Recap's house teal-to-violet gradient with a faint pound-sterling glyph pattern.
UK TaxRegulation

Does eToro report to HMRC? (2025/26 UK guide)

eToro's UK service is provided by eToro (UK) Ltd, an FCA-authorised firm that is also registered with the FCA for cryptoasset services. That makes it a UK reporting cryptoasset service provider under the Cryptoasset Reporting Framework, so it must collect customer identity and crypto transaction data and report it to HMRC every year. This guide explains which eToro entity reports, what HMRC receives and when, and how to get a USD-denominated eToro history into shape for a UK tax return.

Dan Howitt
Dan Howitt1 Sept 2026Updated 22 Sept 2026